Privacy Policy - PetsVetSpace®, LLC (PVS) and VetVine®


Protecting your privacy is very important to us.  For that reason, we’ve adopted the following policy to tell you what information we collect and how we use that information.

PetsVetSpace®, LLC® ("PVS" or "we") operates This Privacy Policy describes PVS' use and sharing of personally identifiable information ("PII", which includes your full name, email address, mailing address, telephone and fax number, or credit card number) that VetVine® Members ("Members") voluntarily provide to PVS when they register on VetVine® (also known as "Registration PII"). The Term "User" refers to a Visitor or a Member. This Privacy Policy applies to the services offered by PVS, including the website (the "PVS Website"), and any other features, content, or applications offered from time to time by PVS in connection with the PVS Website (collectively, the "PVS Services"). The PVS Services are hosted in the United States.

The PVS Website is a general audience site and does not knowingly collect PII from children under 13 years of age.

From time to time PVS may modify this Privacy Policy to reflect changes in the law, our PII collection and use practices, the features of the PVS Services, or technology, and such modifications shall be effective upon posting by PVS on the PVS Website. Your continued use of the PVS Services after PVS posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. It is therefore important that you review this Privacy Policy regularly to ensure you are updated as to any changes.


General.  When PVS collects PII from you it is because you are voluntarily submitting Registration PII to us in order to register as a Member of VetVine®. PVS may also collect PII from you if you choose to participate in PVS Services activities because you want us to furnish you with products, services, or information, or in connection with content or suggestions you submit to PVS for review.

In addition, PVS collects other non-PII including IP address, aggregate user data, and browser type. This data is used to manage and improve the PVS Services, track usage, and for security purposes.

PVS VetVine® Members may also choose to provide or store non-PII information in their profiles (collectively "Profile Information"). The Profile Information in a Member's profile is provided at his or her sole discretion. PVS VetVine® Members can change their Registration PII and Profile Information at any time and can control how Visitors, other Members and PVS communicate with them by controlling their account settings.

Cookies. Cookies are small bits of information that PVS places on your computer. PVS uses cookies to identify your Internet browser, store Users' preferences, and determine whether you have installed the enabling software needed to access certain material on the PVS Services. Data in cookies may be read to authenticate user sessions or provide services.

You can program your computer to warn you each time a cookie is being sent, block third party cookies or block all cookies. However, by blocking all cookies you may not have access to certain features on the PVS Services.

Except as described in this Privacy Policy, PVS will not share your PII with third parties unless you have given PVS permission to do so. PVS Services may be linked to Internet sites operated by other companies. PVS Services may also carry advertisements from other companies. PVS is not responsible for the privacy practices of websites or other services operated by third parties that are linked to or integrated with the PVS Services or for the privacy practices of third party Internet advertising companies. Once you leave PVS Services via such a link, access a third party application or click on an advertisement, you should check the applicable privacy policy of the third party or advertiser site to determine, among other things, how they will handle any PII they collect from you.


PVS will only use the PII you provide under this Privacy Policy in a manner that is consistent with this Privacy Policy. If PVS obtains PII from a third party, such as a business partner, our use of that information is also governed by this Privacy Policy.

In order to locate other PVS VetVine® Members that you may already know in the physical world, PVS allows Users to search for Members using Registration PII (i.e., full name or email address or other profile information as provided). PVS also allows Users to browse for certain Profile Information in order to help connect with VetVine® Members. PVS may also enable VetVine® Members to publicly display some Registration PII as an element of their Profile Information if they choose to do so via a profile setting. Search engines may index the portion of a VetVine® Member's profile (including the Profile Information it contains) that is publicly displayed.

If you have consented to receive promotional materials (e.g., newsletters) or notifications from PVS', PVS may periodically use your email address to send you such materials related to the PVS Services, as applicable. If you want to stop receiving such materials from PVS, you can change your profile settings, or follow the unsubscribe instructions at the bottom of each email.

PVS employees, agents and contractors must have a business reason to obtain access to your PII. PVS may share your PII with those who help us manage or provide PVS Services' information activities (for example, message board administration, order fulfillment, statistical analyses, data processing), or with outside contractors, agents or sponsors who help us with the various tasks.

These outside contractors, agents or sponsors may temporarily store some information on their servers, but they may only use your PII to provide PVS with a specific service and not for any other purpose. PVS may also provide your PII to a third party in those instances where you have chosen to receive certain information and have been notified that the fulfillment of such a request requires the sharing of your PII. PVS also may share your PII with Affiliated Companies if it has a business reason to do so.

The Veterinary Specialty Consulting Service (VSCS), a service of PVS {}, treats the pet's health information as personal and confidential. We keep records of the consultation advice and recommendations that the referring veterinarian and/or pet owner receive from our website. We are committed to keeping the pet's health information private. In requesting consultation services, all parties hereby affirm consent for sharing of this information with our website and consultants.


There may be instances when PVS may access or disclose PII, Profile Information or non-PII without providing you a choice in order to: (i) protect or defend the legal rights or property of PVS, our Affiliated Companies or their employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of Users of the PVS Services or members of the public including acting in urgent circumstances; (iii) protect against fraud or for risk management purposes; or (iv) comply with the law or legal process. In addition, if PVS sells all or part of its business or makes a sale or transfer of all or a material part of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, PVS may transfer your PII to the party or parties involved in the transaction as part of that transaction.

When a VetVine Member who is located in the European Union or other non-U.S. country chooses to post Profile Information that will be publicly disclosed, that Member is responsible for ensuring that such information conforms to all local data protection laws. PVS is not responsible under the EU or other non-U.S. country local data protection laws for Member-posted information.


PVS uses commercially reasonable administrative, technical, personnel and physical measures to safeguard PII and credit card information in its possession against loss, theft and unauthorized use, disclosure or modification. In addition, PVS uses reasonable methods to make sure that PII is accurate, up-to-date and appropriately complete.


"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from PVS {} asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email.

User Name and Password

In the event you access any Service requiring a User Name and Password, you are solely responsible for keeping such User Name and Password strictly confidential.


Whenever possible, PVS VetVine Members may review the Registration PII we maintain about them in our records. We will take reasonable steps to correct any PII a Member informs us is incorrect. If you are a Member, you can view and change your Registration PII, Member preferences and Profile Information by logging into your account.

If you ask PVS to stop using your PII, PVS will honor that request while retaining any record of your PII that is necessary to comply with applicable federal, state or local law.

If you would like to communicate with us about this Privacy Policy or PVS's collection and use of your PII, please contact us by email at: